We ship KALVYR recovery devices to Canada and the United States with tracked delivery. Standard shipping is free on all orders of $75 or more.

Every order ships with a tracking number, sent to your email as soon as it leaves the warehouse, so you can follow it door to door.

Every KALVYR order is covered by our 30-day money-back guarantee. If you change your mind, you have 30 days after delivery to return it.

• Contact us through the Contact page with your order number — no justification needed
• We confirm the return address and instructions by email
• Keep your proof of shipment until the process is complete
• Once we receive the return, your full refund is issued to your original payment method

Every KALVYR device is also covered by a 1-year warranty against manufacturing defects — for example a battery that no longer charges or a faulty control unit. We replace the unit or refund you. See the Warranty page for full details.